General Questions about our Flash Wedding Websites

 

HOW MUCH TIME DOES IT TAKE TO CREATE MY WEDDING WEBSITE?

Most websites can be ready within 2-5 working days of receiving your photos. If you need your website sooner, we will try our best to accommodate you depending on our schedule.

HOW WILL I KNOW WHEN MY WEBSITE IS READY?

We will send you an email confirming that the website is ready for proof reading. You can then inform your family & friends of the website address once you are happy with the website content.

I HAVE PLACED MY ORDER AND PAID FOR MY WEBSITE BUT HAVE CHANGED MY MIND ABOUT WHICH TEMPLATE I WANT. CAN I CHANGE TO A DIFFERENT TEMPLATE?

Yes as long as we have not started working on your site.

I HAVE PLACED MY ORDER AND PAID FOR MY WESITE BUT HAVE CHANGED MY MIND ABOUT WHAT PACKAGE I WANT. CAN I CHANGE TO A DIFFERENT PACKAGE?

Yes as long as this is a higher package. You will be able to pay the difference online.

I HAVE PLACED MY ORDER AND PAID FOR MY WEBSITE BUT HAVE CHANGED MY MIND ABOUT WHICH PAGES I WANT FOR MY WESITE. IS IT POSSIBLE TO CHOOSE DIFFERENT PAGES?

Yes as long as we have not started working on your site.

WHERE CAN IF FIND MY ORDER NUMBER?

You will receive your order number in your confirmation email. Your confirmation email is sent to you as soon as we receive your online Order Form. Your confirmation email will also confirm the pages you have chosen for your website as well as your website address.

HOW LONG WILL MY ACCOUNT BE ACTIVE FOR?

Your account will be active for 12 months. If you need it to be longer, just let us know.

HOW WILL MY GUESTS FIND MY WEDDING WEBSITE?

Your confirmation email will include confirmation of your wedding website address. Once your site is completed, we suggest that you either send out an email to your family and friends announcing your wedding website or send out a "Save the Date" card with your website address printed on it.

WILL I HAVE ADVERTISING ON MY WEBSITE?

No. There will be no advertising at all on your website.

IF I EXPERIENCE ANY PROBLEMS, HOW DO I GET HELP?

You can contact us at any time by email and we will do our best to get back to you immediately.

DO I HAVE TO LIVE IN THE UK TO USE YOUR SERVICES?

No. We are based in the UK but you can purchase and use your Wedding Website from anywhere in the world.

home | how it works | templates | order | questions | links & ideas | support | site map